Warranties
Discover manufacture, professional, and homeowner-installed pool equipment warranties. Get expert advice and great service from Shasta Pool Supply for all your warranty needs.
Pentair Pool Equipment
Get peace of mind with Pentair's or Hayward’s extended warranties on authorized retailer pool equipment. Customers submit warranty claims direct with the individual manufacturer. Please, register your new product with the individual brand.
How to register warranty
Thank you for buying our pool products. Please register your product with complete information on the individual
Required for Registration:
- Homeowner details (name, phone, email)
- Equipment location address
- Product Serial Number
- Sales Receipt (date, product, company)
- Installation Invoice (if applicable)
FAQs
Review top-tier pool equipment warranties for trade-grade and e-commerce products.
Do you have this pool product in stock?
We maintain a diverse inventory of pool parts, products, and systems. To check if a specific model is in stock, please visit our website's product's page or contact our customer service team for specific product details.
What specifications do I need for my pool system?
The specifications for your pool system depend on factors like pool size, shape, and intended use. For personalized recommendations, please utilize our Ask an Expert feature. Then our experts will guide you through finding the best options.
Do you offer discounts on pool products?
Yes, we offer discounts and promotions. Please, click the In-Store Only button or Beat Competitors Price link on the individual product page. Our service team provide the best pool industry deals.
Standard Warranty
Most Pentair products: 60-day warranty
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TradeGrade Products
- Purchased from retail store, pool builder, or service company: 1-3 year warranty
- Purchased online: 60-day limited warranty only
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Ecommerce (EC) Products
- Purchased from Authorized Online Reseller: General: 1-year warranty (parts only)
- Exceptions: IntelliChlor cells: 2-year warranty (parts only) or IntelliFlo SVRS pumps: 2-year warranty (parts only)
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Important Notes:
- Qualified Installer: Licensed professional charging a fee (e.g., pool professional, plumber, electrician, contractor)
- Bundled Products: Must be on same invoice and installed simultaneously. If any product is ineligible, the entire bundle loses extended warranty.