1. How frequently should I clean my filter cartridges?
The cleaning frequency is contingent on your filter's size. As a general guideline, initiate the cleaning process when the filter pressure exceeds the initial pressure by 10 psi. This ensures optimal filtration efficiency.
2. What is the recommended duration for running my pool equipment?
There isn't a specific timeframe, but it's essential to complete a full water turnover within a 24-hour period. Utilizing pool equipment during off-peak hours can be cost-effective.
3. What are the ideal chemical ranges for my pool?
Achieving a balanced pool involves maintaining a pH range of 7.2–7.8, total alkalinity between 80–120 ppm, calcium hardness at 180–220 ppm, and cyanuric acid (stabilizer) within 30–50 ppm. Chlorine levels should consistently fall within the 1–3 ppm range, by may need to be increased as CYA levels go above 60 PPM.
4. How often should I test my pool water?
Regular testing, ideally once a week, ensures that chemical levels are within the recommended range. This practice ensures that your pool is always ready for enjoyment.
5. Does a solar panel for my pool effectively save energy?
Absolutely! The installation of a solar pool heater can significantly reduce your swimming pool heating costs, providing an energy-efficient solution.
6. What style of Pop-up head is right for my pool?
This visual guide below will help you identify the appropriate pop-up head for your specific needs.
7. What is better for my pool and my body: Salt Chlorinator or Chlorine Chemicals?
Opting for a salt chlorinator is a superior choice for both your pool and skin. In addition to cost savings on chemicals, it requires minimal maintenance with a 5-7 year replacement cycle on salt cells. Most salt cells have an operating life of 10,000 hours. Proper maintenance will help extend the life cycle of salt cells. Refer to your owner's manual for cleaning instructions and tips on cleaning Pentair salt cells and products that help keep all salt cells cleaner. Explore our recommended models, Gentle Chlor and IC-40, by following this link.
8. Can upgrading my pool pump to a Variable Speed (VS) pump save on my electricity bill?
Yes, installing a Variable Speed (VS) pump is a wise decision that promises substantial long-term savings on your electric bill. All VS pumps adhere to Department of Energy (DOE) compliance standards and operate much quieter than single or dual-speed pumps. Experience up to 90% energy savings, and consider our suggested VS pump, the Pentair 013075 IntelliPro3 3 HP VS Pump. Learn more about this product by clicking here.
9. How many BTUs does my heater need to heat a pool or spa?
The ideal BTU rating for your heater depends on your desired heating speed. A 200 BTU or 250 BTU heater is suitable for a spa or pool, while a 400 BTU heater will heat your pool and spa more rapidly.
10. Should I cover my spa or pool with a custom spa cover or solar pool cover if I am heating my pool?
Yes, it is advisable to cover your pool when heating it. Failure to do so allows generated heat to escape, causing the heater to work harder and resulting in higher heating costs. Consider using a custom spa cover or solar pool cover to optimize the efficiency of your heating system.
11. Do you offer warranties?
Yes. We offer extended warranties at check-out.
12. How often should I drain my pool?
It is recommended to drain your pool every three years to eliminate accumulated chemicals and dust. This varies depending on many environmental conditions like fill water and the type of chlorination you are using. Our advice is to have your water tested before and after by a local pool professional.
13. Why is my pool Splash Down not working?
The issue with Splash Down not working may be due to a blockage in the flow line or a potential leak. Please check your valves to ensure they are turned on. If the problem persists, further inspection may be required.
14. What is the function of the Vaclock, and how do I replace it?
Determine whether your Vaclock is threaded or slipped. If threaded, carefully unscrew it. If there are broken pieces, gently chip them out without damaging the threads. For a Slip Vaclock replacement, cover the top with a towel or rag and use a rubber mallet to tap in the new one.
15. My Pool water gets too hot in the summer to enjoy it. What can I cool it down with?
Many heat pumps now come with a option to cool the water. Click here to view our heat pumps with this option.
16. What shipping options do you offer?
We offer local pick-up at both our Phoenix and Mesa locations, along with Free Shipping on orders $150 or more. To learn more about our shipping options, click here.
17. Why am I being charged shipping for a return?
For detailed information regarding shipping charges for returns, please review our shipping policy.