Our expert staff answers customer's most asked questions.
Why am I being charged shipping for a return?
For detailed information regarding shipping charges for returns, please review our shipping policy.
What shipping options do you offer?
We offer local pick-up at both our Phoenix and Mesa locations, along with Free Shipping on orders $150 or more. To learn more about our shipping options, click here.
What is the difference between E-commerce (EC) and Trade pricing?
E-commerce pricing is our standard online retail pricing available to all customers. Trade pricing is exclusively for pool maintenance professionals and typically offers better rates. To get Trade pricing, you'll need to request a personalized quote.
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